The following warranty applies exclusively to products purchased directly from Stellartone®. If you purchased your Stellartone product from any other source, please contact the seller for assistance.
Two Year Limited Warranty
The performance and function of your Stellartone ToneStyler® is guaranteed exclusively to the original purchaser for two years from the date of purchase. Should your ToneStyler fail to function in normal use due to a fault in materials or workmanship, Stellartone shall, at its sole discretion, either repair or replace the ToneStyler, and will ship the repaired original device, or a reconditioned replacement device, back to the original purchaser free of charge. Before shipping, please contact Stellartone and provide your Stellartone invoice number; all returns must be accompanied by a return authorization number. To prevent loss, please ship insured with tracking and proof of delivery. Merchandise must be returned complete, well-packaged and in undamaged condition. Shipping charges are not refundable.
Warranty service is not provided: on devices damaged by force, chemicals, attempted alterations or repairs, or similar destructive actions unrelated to normal installation and usage of the products; on products not purchased directly from Stellartone; to persons other than the original purchaser or dealer; if the original sales receipt is dated more than two years before the warranty service claim.
Click here to contact Stellartone for warranty assistance. To obtain your return authorization number, please provide your Stellartone invoice number. You may also call us during business hours at (541) 708-0366.
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